Facebook Helpline Phone Number 2019

This shows you the basics of browsing Facebook's Help Center to repair common account problems.

Facebook Helpline Phone Number



Contact Facebook Office


Method 1. Making Use Of Facebook Resources

1. Open Up the Facebook Aid Center website. If you aren't already logged right into Facebook, you'll require click the Visit switch in the leading right corner of the web page to enter your Facebook e-mail address and password.

* Unfortunately, there is no way to directly get in touch with Facebook-- you can't call, message, email, or otherwise speak to an employee or associate of Facebook. You can, nonetheless, make use of Facebook's Help Facility to detect and report an issue with your account.

2. Review the alternatives toolbar. This goes to the top of the screen, straight beneath the search bar-- you'll need to drag your computer mouse cursor over each alternative to see its subsections. Your options consist of the following:

* Making use of Facebook - This area of the Assistance Facility covers standard Facebook capability, including how-tos on friending, messaging, and also account creation.

* Handling Your Account - Covers items such as your login and your profile setups.

* Privacy as well as Security - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.

* Plans as well as Reporting - Covers basic reporting (misuse, spam, and so on) as well as handling a dead person's Facebook account as well as reporting hacked or fake accounts.

* You can likewise look into the "Questions You May Have" and also "Popular Topics" sections on this page, since they cover typical issues as well as problems.

3. Select an appropriate area. For instance, if you're having a problem with an impostor account, you would certainly select the "Personal privacy and also Safety and security" section and then click Hacked and also Counterfeit Accounts.

4. Testimonial additional alternatives. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will raise a collection of steps that explain just how to treat your circumstance.

* As an example, Facebook recommends taking care of an impostor account by mosting likely to the account's account page, clicking ..., and clicking Report, then adhering to the on-screen guidelines.

5. Use the search bar to accelerate your process. To do this, just click the search bar on top of the Assistance Facility page-- it will say something like "Hi (Your Name), just how can we aid?"-- and enter a couple of words associated with your problem. You should see a number of ideas appear in a drop-down menu below the search bar.

* As an example, you might enter "impostor account", then click the "Exactly how do I report a represent acting?" outcome.

* The search bar below just web links to Facebook's pre-written articles-- if you're looking for an answer to a certain concern not covered in the Aid Center, avoid ahead to the Area page.

6. Open Up the Advertisements Assist Center web page. If your company or page is having problems with advertisements, your inquiries are generally addressed in this area.

* To look into marketing, you'll wish to click Creating Ads or Taking Care Of Advertisements.

* For troubles with marketing, you'll need to click Troubleshooting Your Ads and after that choose a concern on the succeeding menu.

7. See the Facebook Neighborhood web page. If you can not locate your current trouble noted throughout the Aid Facility, your best option is to seek it in the neighborhood forums here.

* You'll see a search bar on top of this web page-- you can search for topics (e.g., impaired accounts) from here.

Method 2 Sending a Problem using the Better Business Bureau

1. Open up Facebook's Bbb web page.

2. Scroll down as well as click Submit a Complaint. This is on the lower right side of the webpage beside the Submit a Testimonial button.

3. Click Go Here to Submit a Problem. This is below the "I am looking to resolve a disagreement with a service" heading on the left side of the web page.

4. Complete the Certification Questions form. Right here, you'll need to click the "Yes" or "No" checkbox for each of the complying with inquiries:

* Is this an employee/employer complaint?

* Is this a discrimination or civil rights issue?

* Does your complaint declare a criminal act?

* Is this a company with a complaint for collections purposes with an additional service?

* Is this complaint in litigation?

* Is this issue based only on discontentment with a rate?

* Is this issue regarding an acquisition you desire you never ever made?

* Are entirely seeking an apology from the business?

* Are you filing this grievance for BBB info just?

5. Click Proceed to Grievance Type. You can likewise click Clear & Start Over to start completing the type once more.

6. Click Proceed. If you wish to alter the language of the following types, you have to initially click the "Select Language" bar in the leading left corner of the display and after that click your recommended language.

7. Submit the problem kind. This will certainly vary from one person to another based on one's personal information and the nature of one's grievance, but be sure to be as comprehensive as feasible when filling out this type. You should include all of the following:

* The issue you're coming across

* The steps you took to resolve the issue

* The concerns you ran into while trying to settle the trouble

* Any possible services and/or tips you can consider

8. Scroll down and also click Submit Problem.

9. Wait on an e-mail to show up. Facebook operates West Coastline time, so anticipate your e-mail to get here accordingly within three to five service days.

Technique 3. Sending an Appeal for an Impaired Account

1. Open the Handicapped Facebook Account web page. If your account hasn't been disabled (or isn't currently impaired), you will not be able to submit an appeal.

2. Click the "send a charm" web link. This is towards the bottom of the web page's paragraph alongside the "If you believe your account was disabled inadvertently" line.

3. Enter your Facebook email address. You can additionally make use of a phone number here.

4. Type in your full name. See to it the name provided below straight matches the name on your account.

5. Click Pick Files. You'll likewise require to publish a photo of an ID-- be it a chauffeur's license, an authorization, or a passport photo.

* If you don't have an image of your ID offered, take one now and also send it to yourself via email so you can download it to your desktop computer.

6. Click on a data area. For instance, you could click Desktop below.

7. Click your ID picture. This will certainly upload it to the Facebook form.

8. Kind information into the "Additional Information" box. This is the area in which you can validate the resurgence of your account. Consider including details like the following:

* Why your account should not have been shut off

* Why you want your account to be reactivated

* Any other mitigating variables that may aid your account be reactivated (for example, malicious interference with your account).

9. Click Send out. Doing so will certainly send your form to Facebook for evaluation. Please note that you might not receive a response for numerous days.

If you don't get a response within a week, try resubmitting your kind.

Approach 4. Recouping Your Password.

1. Open up the Facebook site.

2. Click "Forgot Account?". This choice is below the "Password" area in the leading right edge of your screen.

3. Type in your name, e-mail address, or contact number. Make sure you can access whichever system you pick to opt for.

4. Hit Enter.

5. Click Continue.

6. Examine your chosen medium of communication for a code. As an example, if you detailed your contact number, you ought to get a text with a code.

* If you select e-mail, check your Spam folder.

7. Type your code right into the "Get in Code" area.

8. Click Continue.

9. Click Continue once more. You can likewise pick to log out of your account on all tools if you believe your account has actually been maliciously appropriated.

10. Type in a new password.

11. Click Continue. Your password has actually effectively been reset across all Facebook systems (e.g., mobile and desktop computer alike).

Tips. If you can not find the problem regarding which you desire to call Facebook in the Help Facility, attempt looking in the Community section-- the posts there are usually better-suited to provincial instances.

Warnings. Facebook's customer support is notoriously detached, implying that you'll likely get a generic action to most inquiries.