Facebook Help Contact Phone Number 2019

This educates you the fundamentals of navigating Facebook's Aid Facility to troubleshoot common account problems.

Facebook Help Contact Phone Number



Contact Facebook Office


Approach 1. Using Facebook Resources

1. Open Up the Facebook Aid Facility page. If you aren't already logged right into Facebook, you'll need click the Log In button in the top right edge of the page to enter your Facebook e-mail address and password.

* Sadly, there is no other way to straight contact Facebook-- you can not call, message, email, or otherwise speak to a staff member or affiliate of Facebook. You can, however, use Facebook's Aid Facility to identify and also report an issue with your account.

2. Evaluation the options toolbar. This is at the top of the screen, directly under the search bar-- you'll need to drag your computer mouse cursor over each alternative to watch its subsections. Your choices include the following:

* Using Facebook - This section of the Assistance Facility covers standard Facebook functionality, consisting of how-tos on friending, messaging, and also account production.

* Managing Your Account - Covers items such as your login and also your profile setups.

* Personal privacy and also Safety - Addresses account safety and security, unfriending people, as well as hacked/fake accounts.

* Policies and Coverage - Covers fundamental coverage (misuse, spam, and so on) as well as managing a deceased person's Facebook account and also reporting hacked or phony accounts.

* You can likewise look into the "Questions You Might Have" and "Popular Topics" sections on this web page, since they cover usual concerns and complaints.

3. Select a pertinent section. As an example, if you're having an issue with an impostor account, you would certainly pick the "Personal privacy and also Safety and security" section and then click Hacked and also Counterfeit Accounts.

4. Testimonial added alternatives. In keeping with the impostor account instance, you might click the "Exactly how do I report an account that's claiming to be me?" web link. Doing so will raise a collection of actions that discuss exactly how to remedy your scenario.

* As an example, Facebook advises handling an impostor account by mosting likely to the account's account web page, clicking ..., as well as clicking Record, after that complying with the on-screen directions.

5. Use the search bar to accelerate your procedure. To do this, just click the search bar at the top of the Assistance Center web page-- it will state something like "Hi (Your Name), just how can we help?"-- as well as enter a few words associated with your issue. You should see several suggestions turn up in a drop-down menu listed below the search bar.

* For example, you might key in "impostor account", after that click on the "Just how do I report a make up impersonation?" result.

* The search bar here just links to Facebook's pre-written short articles-- if you're looking for a solution to a certain concern not covered in the Help Facility, miss in advance to the Community page.

6. Open the Advertisements Assist Facility web page. If your company or page is having problems with advertisements, your concerns are generally dealt with in this section.

* To delve into advertising, you'll want to click Creating Advertisements or Taking Care Of Ads.

* For issues with marketing, you'll need to click Repairing Your Ads and then choose a problem on the subsequent food selection.

7. Visit the Facebook Community web page. If you can not find your present trouble provided anywhere in the Assistance Facility, your best bet is to seek it in the neighborhood online forums here.

* You'll see a search bar at the top of this page-- you can look up subjects (e.g., handicapped accounts) from here.

Method 2 Submitting a Problem via the Better Business Bureau

1. Open Facebook's Bbb page.

2. Scroll down as well as click Send a Problem. This gets on the lower best side of the web page beside the Submit an Evaluation switch.

3. Click Click On This Link to Submit a Grievance. This is below the "I am aiming to solve a disagreement with a service" heading on the left side of the page.

4. Submit the Credentials Questions form. Below, you'll need to click the "Yes" or "No" checkbox for every of the following inquiries:

* Is this an employee/employer problem?

* Is this a discrimination or civil liberties problem?

* Does your grievance affirm a criminal act?

* Is this a company with an issue for collections functions with an additional organisation?

* Is this problem in litigation?

* Is this grievance based only on dissatisfaction with a price?

* Is this grievance regarding a purchase you desire you never ever made?

* Are solely seeking an apology from the business?

* Are you submitting this problem for BBB details only?

5. Click Proceed to Problem Form. You can also click Clear & Begin again to start filling in the type again.

6. Click Proceed. If you want to alter the language of the following kinds, you have to initially click the "Select Language" bar in the top left corner of the display and after that click your preferred language.

7. Fill out the grievance type. This will certainly vary from one person to another based upon one's personal info and the nature of one's issue, yet make certain to be as comprehensive as possible when filling in this type. You must consist of all of the following:

* The problem you're coming across

* The actions you required to fix the trouble

* The problems you faced while attempting to solve the trouble

* Any kind of possible remedies and/or suggestions you can think about

8. Scroll down and click Submit Issue.

9. Wait for an email to get here. Facebook operates West Coastline time, so expect your email to show up appropriately within 3 to five service days.

Method 3. Sending an Appeal for a Handicapped Account

1. Open the Handicapped Facebook Account page. If your account hasn't been disabled (or isn't currently handicapped), you won't have the ability to submit an allure.

2. Click the "send a charm" web link. This is towards all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.

3. Key in your Facebook e-mail address. You can also use a telephone number below.

4. Type in your complete name. See to it the name provided here straight matches the name on your account.

5. Click Choose Files. You'll also require to submit a photo of an ID-- be it a chauffeur's certificate, a license, or a passport photo.

* If you don't have a picture of your ID available, take one currently as well as send it to yourself using email so you can download it to your desktop.

6. Click a data location. As an example, you might click Desktop computer here.

7. Click your ID image. This will certainly post it to the Facebook type.

8. Kind information into the "Added Information" box. This is the room in which you can validate the reactivation of your account. Take into consideration including details like the following:

* Why your account shouldn't have actually been deactivated

* Why you want your account to be reactivated

* Any other mitigating aspects that could assist your account be reactivated (as an example, malicious disturbance with your account).

9. Click Send. Doing so will send your form to Facebook for review. Please keep in mind that you might not obtain a response for several days.

If you do not obtain a feedback within a week, try resubmitting your form.

Technique 4. Recovering Your Password.

1. Open up the Facebook site.

2. Click "Forgot Account?". This choice is under the "Password" field in the leading right edge of your display.

3. Key in your name, e-mail address, or phone number. Make sure you can access whichever platform you choose to go with.

4. Struck Get in.

5. Click Continue.

6. Check your selected medium of interaction for a code. For instance, if you noted your telephone number, you must obtain a message with a code.

* If you select email, check your Spam folder.

7. Kind your code into the "Enter Code" area.

8. Click Continue.

9. Click Continue once again. You can also select to log out of your account on all tools if you assume your account has been maliciously appropriated.

10. Type in a brand-new password.

11. Click Continue. Your password has actually efficiently been reset across all Facebook systems (e.g., mobile and also desktop computer alike).

Tips. If you can not discover the concern about which you desire to get in touch with Facebook in the Assistance Center, try searching in the Neighborhood area-- the posts there are usually better-suited to peripheral instances.

Cautions. Facebook's customer support is infamously removed, meaning that you'll likely obtain a generic feedback to a lot of inquiries.